WORKSHOP & EVENT BOOKING POLICIES

If you book onto a private workshop or corporate team building, please understand the following before you book::

DEPOSIT

  • - A deposit will be taken when you book a workshop with us. The exact deposit will be taken depends on the type of workshop is booked and whether it is being hosted during peak times.

  • - As soon as the deposit has been paid, we can officially book you in and hold your spot.

  • - Please remember that before any deposit has been paid, other people can still book the slot.

  • *Deposits are always non refundable.

LOCATION

  • - The EverWild Floral Studio is located on the ground floor, so no ramps or lifts needed for those who may need wheelchair access.

  • - If we are hosting a workshop at your offices or venue, it is your responsibility to provide a table big enough for the amount of people joining.

  • - Workshops, especially Christmas wreath workshops, can get messy! Buckets with flower stems, foliaged moss will be spread across the tables and floor, so be prepared for any water spillage.

    *Please note EverWild cannot be held responsible for any damage done by workshop attendees, we expect from you to provide a space that is suitable for these workshops.

TIMING

  • - Please make sure you arrive 5 minutes before the start time of your workshop.

  • - All workshops will start and finish on time.

INFORMATION WE NEED FROM YOU

  • - We'll ask you to confirm the final number of attendees once the invoice is paid 2 weeks before the booking.

  • - If attendees in your group drop out after you paid your invoice 2 weeks before the booking, we cannot issue any refunds. This is because we will order materials based on the amount of people you've given us, which cannot always be re-used.

CANCELLATIONS

  • - If you are unable to attend your workshop, please let us know as soon as possible.

  • - If you let us know of a cancellation 2 weeks before the event we will work with you to try and try and find another time that works for us both and move you to another slot for no extra cost.

  • - If a cancellation is made before 7 days of the booking we will try and reschedule with you but can not guarantee it will be a similar date to your original booking.

  • not be able to re-schedule or issue a refund for the balance yet paid.

  • - If a cancellation is requested later than 7 days before the workshop, we will have to charge you a £100 rescheduling fee as materials and stock would have been accounted and ordered and som can not be saved for a later date (depending on the workshop)

  • - Please understand that deposits are non-refundable. The reason we need to take a deposit is to hold your spot and for us to organise our diary around this.

  • - If you decide to cancel your booking instead of rescheduling, we won't be able to refund you your deposit.

SAFETY

  • Please understand that you take part in all workshops at your own risk. It is your responsibility to use our equipment carefully and follow instructions given to you by the workshop leader. We cannot be held accountable for any injury caused as a result of partaking in one of our workshops. If you are below the age of 18 you must be accompanied by an adult and the adult must be responsible for you during the class.